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We here at Customer 1st LLC would like to take this opportunity to tell you why our company, our people and our product are an unbeatable combination in today's safe and service world.
First and most important in any business environment and economy, is the customer service. Our customer service is based on over 26 years of locksmithing and security experience along with over 21 years safe experience. Our customer service team has over 37 years experience in making sure that the customer is always 1st! Here are some of the highlights of what we here at Customer 1st offer our customers:
No charge to our customers when they call and ask for assistance, during regular business hours.
No charge to our customers for any codes that may be needed for our safes.
No charge for the actual over ride keys that come on our safes, we will maintain them free of charge.
We are a U.S. based true 24/7/365 manned phone tech support.
Fast, friendly and attentive customer service representatives.
Some of the most reasonable rates in the industry.
We stand behind our products and services.
These above items are just a few of the things that Customer 1st believes is the right of the customer.
Our motto is:
"IF WE DON'T TAKE CARE OF THE CUSTOMER 1ST, SOMEONE ELSE WILL!"
These are not just idle words, they are reality, and something we live by. Personal customer service is something that has taken a back seat anymore to profits. Realistically you cannot survive in business without profit, BUT it is not what makes a company. If you want to retain that customer you need to give them the personalized service they deserve. Our attitude is that when a customer buys our product it is our privilege to be able to service them. Without the customer we would not be in business!
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